About New Zealand customer Karen:
The customer responded from the marketing message of the visitors on January 8, 2019, because she flew to Shanghai on January 8, and realized that our company was also in Shanghai, so she made a request to visit. On January 8 9:20 a.m. we began to communicate with customers in Alibaba address and related delivery matters.
Call a special train at 10:30 a.m. to connect customers from the hotel in Jing'an District to the company, and arrive at the company around 11:30 a.m. Just arrived at the company, the customer was shocked by our huge welcoming team. She said that she was only a very small company and received such a warm welcome. The customer was scared to hide in the elevator entrance.
After a general understanding of the samples brought by the customers, we had lunch with the customers near the company. Before the meal, the customer saw us ironing the dishes and chopsticks with boiling water. She said it was a very strange thing. She had never seen it before and was happy to learn how to do it.
There was an episode on the way back from lunch. The customer thought his mobile phone had left in the hotel and hurried to call our administrative department and the hotel. Fortunately, in the end, the mobile phone is left in the company's backpack, without taking meals, a false alarm.
Arrived again around 14:00 p.m., updated three quotations according to customer's requirements for materials.
In the afternoon of communication, we learned that the customer company is in the initial stage, the project is currently only responsible for one customer. The main purpose of this visit is to face-to-face communication, increase communication efficiency, and express needs more clearly.
Finally, the client asks if our company will go to New Zealand next year at our annual meeting outing. She welcomes us to New Zealand very much, and she is willing to be a tour guide to take us to enjoy her hometown.